Frequently Asked Questions 

What is the fit of your garments? 

All items are true to size based on an average sized child.  Please refer to the size guide per brand to determine sizing. 

 

Do you ship internationally? 

No, we only ship to the domestic United States and Puerto Rico. 

 

How much does shipping cost? 

We offer free shipping over $175. 

 

Can I modify or cancel my order? 

Unfortunately because we process our orders so quickly we cannot amend existing orders. Please contact us at help@cunababy.com for assistance. 

 

How do I know if my order has been received? 

A confirmation email is sent shortly after purchase. If you do not receive it, please check your spam folder or contact our customer support team at help@cunababy.com. 

 

Do I need to create an account to place an order? 

Orders can be placed with or without creating an account. 

How do I track my order? 

Tracking details are provided once your order is dispatched. Activation may take up to 24 hours. 

How long does delivery take? 

Delivery typically takes 1 to 5 business days after dispatch, depending on destination. 

Which payment methods are accepted? 

Major credit and debit cards are accepted. 

 

Is payment secure? 

All transactions are processed through secure systems.