Terms of service

Overview

Welcome to Cuna. Throughout the site, the terms “we”, “us” and “our” refer to Cuna. We operate this website and online store, including all related services, content and features, to provide you with a curated shopping experience.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced herein (such as our Privacy Policy, Refund Policy and Shipping Policy).

If you do not agree to these Terms, you must not use our website or services.

1. Eligibility

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Products

We take great care to present our products as accurately as possible. However, colors and textures may vary slightly depending on your device or screen settings.

All product descriptions and availability are subject to change at any time without notice.

3. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

Orders are only confirmed once you receive a confirmation email from us.

We may cancel or limit quantities at our discretion, including in cases of:

  • Stock errors
  • Suspected fraud
  • Pricing inaccuracies

4. Pricing & Payment

All prices are shown in USD ($).

Shipping costs are shown at check out.

You agree to provide accurate billing and payment information and confirm you are authorised to use the payment method provided.

5. Shipping

We aim to dispatch all orders promptly; however, delivery times are estimates and not guaranteed.

Once your order has been handed to the courier, we are not responsible for delays caused by:

  • Postal services
  • Customs
  • External factors outside our control

All products are shipped within the domestic United States and Puerto Rico.

6. Returns & Refunds

Returns are handled in accordance with our Refund Policy.

Please refer to our Refund Policy for full details on:

  • Return eligibility
  • Timeframes
  • Exchanges and refunds

7. Third-Party Services

Our website may include links or tools from third parties. We are not responsible for the content, policies or practices of these third-party services.

8. Limitation of Liability

To the fullest extent permitted by law, Cuna shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or services.

9. Accuracy of Information

We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice, including after an order has been placed.

10. Prohibited Use

You agree not to use our site for:

  • Unlawful purposes
  • Fraudulent activity
  • Distributing harmful or malicious content
  • Infringing intellectual property

11. Termination

We reserve the right to terminate or restrict access to our services at any time if these Terms are violated.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States of America.

14. Changes to Terms

We may update these Terms from time to time. Continued use of our website constitutes acceptance of any changes.

15. Contact

For any questions regarding these Terms, please contact:

Cuna
info@cunababy.com